Serving Charlotte Metro and Surrounding Counties
We are already helping your neighbors.
Let us help you too!
Call Us: 980-391-6171
Contact Us and Get A Free Shingle Upgrade On Us!
Our Services
Roof Replacement
Roof Repair
Gutters
Insurance Claims
Serving the Charlotte Metro and Surrounding Counties of North Carolina
Hours of Operation
Monday - Friday
8:00am - 6:00pm
Get a no-cost, no-obligation consultation
What Clients Are Saying
Very Pleased With The Workmanship
"I was mowing the yard and I got the mower stuck. Theo Richard was passing by the house and saw that I was in trouble with the mower so he stopped to help me. Theo explained that he was going to speak to one of my neighbors about installing a roof on his house. I was interested in this as my husband, David and I had tried to get our roof replaced. But we had been told that our roof had no hail damage. Theo offered to get a ladder and take a look at our roof. Once on the roof, Theo found that we did have hail damage. Theo took care of handling everything with the insurance company. The insurance company approved our claim and Theo and his team installed a new roof on our house. The roof looks great and David and I are satisfied and very pleased with their workmanship."
- Brenda A.
Professional, Responsive, Highly Recommend
"Great experience with Guideline Roofing! Theo was thorough with the options of my repair, professional, responsive to my questions and priced appropriately. Was prompt and completed the work in quoted time frame. Roof looks amazing! And they cleaned up after themselves- one of my pet peeves with contractors! I highly recommend their services."
- Michelle H.
All You Could Ask For
Theo Richard and his team were everything you could ask for in a roofing contractor. They helped guide us through the insurance process, explained the roof install process and products used. I would call Guideline again for any roofing needs.
- Andrea N.
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You're Not Crazy. The Struggle Is Real.
Have you experienced any of these issues?
Are you tired of getting ZERO communication from your roofing contractor?
Has your claim been denied?
Do you feel like you are getting played?
Is your job not progressing?
Does a leak continue to plague your home?
Are you beginning to feel like a low priority to your contractor?
Let's Try Something Different.
Guideline
Is Your Champion
Most homeowners feel completely overwhelmed when trying to navigate home renovations. Fixing roof damage and water leaks are even worse. You need someone to help you assess the damage and communicate with your insurance company.
We are the champ in your corner.
What To Expect
We focus on handling every case within industry guidelines.
You will receive regular clear communication regarding timelines and expectations.
Prompt and expert service for all repairs or installations.
You will have insurance experts advocating on your behalf with vendors and insurance.
Thorough inspections with detailed reporting of the damage to your roof.
No-cost, no-obligation inspections and recommendations.
No contract and no payment without insurance claim approval.
Let's Start Fixing The Problem
THE ROAD AHEAD
The Guideline Process
1.
You experience a storm that wreaks havoc or you begin to see damage to your home.
2.
You call Guideline for an inspection. We give you a full review of the damage found.
3.
We help you present a claim to your insurance company and work with them to get your claim approved.
4.
We schedule a date and get to work repairing or replacing your roof.
5.
Insurance carrier approval of the work and finalizing the claim process.
6.
Warranty of your roof under the protection of Guideline through our maintenance plans.
The Key Elements of Guideline Success
Safety & Reliability
Long-Term Plans
Fully Experienced
Quality Materials
ONLY THE BEST FOR YOU
We proudly partner with
We have selected CertainTeed as our preferred partner due our
experience of integrity in working with their regional representatives, the highest quality standards in the industry, their consistent strength in maintaining a high availability across their entire product line, and the breadth of options that they provide.
We are able to offer the most extensive warranty options for
CertainTeed roofing systems due to our experience working with their
products.
If you are attached to a particular manufacturer or roofing system, it is very likely that CertainTeed has a close or identical equivalent. If not, we are always willing to work with your selection, though we may not be able to offer the same levels of extended warranty.
Partner With Us
Go Ahead and Ask Us
When you meet with us, ask about our maintenance plans and our warranty program.
Get your home under the protection of Guideline. We provide a 2-year workmanship warranty that covers any issues in the installation due to substandard workmanship.
Schedule An Inspection Now and get a Shingle Upgrade On Us
